Model year record

2024 MACK Pinnacle (PI/PN)

5 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V026000

Service brakes, air: supply: reservoir/tank

Component
Service brakes, air: supply: reservoir/tank
Manufacturer
Mack Trucks, Inc.
Vehicles affected
21
Reported to NHTSA
2025-01-21
Owners notified
2025-02-10

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Safety risk

Insufficient air volume can reduce braking performance and increase the risk of a crash.

Manufacturer remedy

Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.

Recall campaignNHTSA 24V792000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mack Trucks, Inc.
Vehicles affected
59,338
Reported to NHTSA
2024-10-23
Owners notified
2024-12-09

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Safety risk

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Recall campaignNHTSA 24V567000

Seats: critical fasteners

Component
Seats: critical fasteners
Manufacturer
Mack Trucks, Inc.
Vehicles affected
242
Reported to NHTSA
2024-07-30
Owners notified
2024-09-16

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

Safety risk

An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

Manufacturer remedy

Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.

Recall campaignNHTSA 23V899000

Steering

Component
Steering
Manufacturer
Mack Trucks, Inc.
Vehicles affected
284
Reported to NHTSA
2023-12-26
Owners notified
2024-02-09

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Safety risk

A loss of steering control increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

Recall campaignNHTSA 23V691000

Electronic stability control (ESC)

Component
Electronic stability control (ESC)
Manufacturer
Mack Trucks, Inc.
Vehicles affected
13
Reported to NHTSA
2023-10-13
Owners notified
2023-11-01

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.

Safety risk

Driving with an inoperative electronic stability control system can increase the risk of a crash.

Manufacturer remedy

Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.