Recall campaign · NHTSA 25V280000

Back over prevention: software

Polestar Automotive USA, Inc. filed this campaign with NHTSA on 2025-04-25.

Recall campaignNHTSA 25V280000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
27,816
Reported to NHTSA
2025-04-25
Owners notified
2025-06-20

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Scope of coverage

5 model years across 1 models.

ModelYears on record
POLESTAR Polestar 22025 2024 2023 2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.