Known Recalls

Recall campaign · NHTSA 25V552000

Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2025-08-26.

Recall campaignNHTSA 25V552000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
219,577
Reported to NHTSA
2025-08-26
Owners notified
2026-07-21

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Safety risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Scope of coverage

5 model years across 2 models.

ModelYears on record
Dodge Journey2020 2019
Ram Promaster2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.