Known Recalls

Model year record

2020 Dodge Journey

1 recall campaign on file for this model year. 91 owner complaints on file.

Dodge Journey, 2009–2020 generation
Pictured: the 2009–2020 generation. SsmIntrigue, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 25V552000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
219,577
Reported to NHTSA
2025-08-26
Owners notified
2026-07-21

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Safety risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system20—
Unknown or other19—
Back over prevention840,000 mi
Engine857,800 mi
Exterior lighting5—
Back over prevention: rearview system braking3—
Power train3—
Service brakes39,600 mi
Steering3100 mi
Visibility/wiper3—
Air bags29,600 mi
Back over prevention: warnings2—
Vehicle speed control2—
Back over prevention: sensing system: camera1—
Engine and engine cooling157,800 mi
Forward collision avoidance: adaptive cruise control1—
Lane departure: blind spot detection1—
Seat belts1—
Seat belts: critical fasteners1142,000 mi
Service brakes, hydraulic134,294 mi
Suspension1100 mi
Tires1—
Tires: tread/belt126,000 mi

The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA24003Vehicle entrapment

Latches/locks/linkages

Other Dodge Journey model years

20202019201820172016201520142013201220112010200920082007

All Dodge Journey recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.