Model year record

2019 Buick Encore

2 recall campaigns on file for this model year. 181 owner complaints on file.

Recalls

Recall campaignNHTSA 20V668000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
General Motors LLC
Vehicles affected
194,105
Reported to NHTSA
2020-10-29
Owners notified
2020-12-15

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety risk

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Recall campaignNHTSA 18V774000

Air bags: air bag/restraint control module

Component
Air bags: air bag/restraint control module
Manufacturer
General Motors LLC
Vehicles affected
12
Reported to NHTSA
2018-11-01
Owners notified
2018-11-06

Defect description

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Safety risk

If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine5012,700 mi
Fuel/propulsion system2134,000 mi
Unknown or other164,100 mi
Air bags1440,000 mi
Electrical system122,100 mi
Power train1239,000 mi
Vehicle speed control83,200 mi
Service brakes73,000 mi
Engine and engine cooling6103,000 mi
Exterior lighting64,000 mi
Suspension67,000 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger463,500 mi
Lane departure: blind spot detection4
Seat belts2
Steering245,500 mi
Tires2
Air bags: sensor: occupant classification1
Forward collision avoidance: adaptive cruise control1
Forward collision avoidance: automatic emergency braking1
Forward collision avoidance: warnings1
Service brakes, hydraulic: foundation components: disc: caliper163,000 mi
Structure: body13,200 mi
Tires: sidewall1
Visibility/wiper1
Wheels1

The 2018 model has about 1.5 times as many complaints as this one. The 2020 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.