Model year record

2020 Buick Encore

2 recall campaigns on file for this model year. 48 owner complaints on file.

Recalls

Recall campaignNHTSA 20V668000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
General Motors LLC
Vehicles affected
194,105
Reported to NHTSA
2020-10-29
Owners notified
2020-12-15

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety risk

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Recall campaignNHTSA 20V537000

Seats: critical fasteners

Component
Seats: critical fasteners
Manufacturer
General Motors LLC
Vehicles affected
105
Reported to NHTSA
2020-09-03
Owners notified
2020-10-01

Defect description

General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

Safety risk

If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.

Manufacturer remedy

GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine115,240 mi
Fuel/propulsion system7
Power train55,240 mi
Unknown or other55,240 mi
Electrical system49,500 mi
Service brakes3
Vehicle speed control39,500 mi
Service brakes, hydraulic: pedals and linkages277,213 mi
Vehicle speed control: accelerator pedal277,213 mi
Air bags120,000 mi
Latches/locks/linkages: trunk lid: latch129,000 mi
Steering120,000 mi
Tires1
Tires: pressure monitoring and regulating systems1
Visibility: sun/moon roof assembly160,000 mi

The 2019 model has about a quarter as many complaints as this one. The 2021 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.