Model year record

2004 Cadillac CTS

6 recall campaigns on file for this model year. 294 owner complaints on file.

Recalls

Recall campaignNHTSA 14V542000

Fuel system, gasoline: delivery: fuel pump

Component: Fuel system, gasoline: delivery: fuel pump
Manufacturer: General Motors LLC
Vehicles affected: 10,005
Reported to NHTSA: 2014-09-09
Owners notified: 2015-03-12

Defect description

General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.

Safety risk

If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.

Recall campaignNHTSA 14V394000

Electrical system: ignition

Component: Electrical system: ignition
Manufacturer: General Motors LLC
Vehicles affected: 554,328
Reported to NHTSA: 2014-07-02
Owners notified: 2014-09-15

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Recall campaignNHTSA 10V105000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component: Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 139,131
Reported to NHTSA: 2010-03-17
Owners notified: 2010-05-04

Defect description

GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.

Safety risk

THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Recall campaignNHTSA 05V024000

Air bags

Component: Air bags
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 87,000
Reported to NHTSA: 2005-01-20
Owners notified: 2005-05-20

Defect description

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

Safety risk

A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.

Manufacturer remedy

DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Recall campaignNHTSA 04V273000

Steering: linkages

Component: Steering: linkages
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 41,928
Reported to NHTSA: 2004-06-09
Owners notified: 2004-08-25

Defect description

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.

Safety risk

IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.

Recall campaignNHTSA 03V346000

Seats

Component: Seats
Manufacturer: GENERAL MOTORS CORP.
Vehicles affected: 6,771
Reported to NHTSA: 2003-09-29
Owners notified: 2003-09-19

Defect description

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.

Safety risk

IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.

Manufacturer remedy

DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	34	90,000 mi
Power train: driveline: differential unit	32	17,300 mi
Service brakes	21	90,000 mi
Air bags	18	65,000 mi
Power train	12	93,000 mi
Service brakes, hydraulic	12	50,000 mi
Steering	11	70,000 mi
Vehicle speed control	10	58,000 mi
Structure: body	8	87,000 mi
Wheels	7	50,000 mi
Suspension	6	19,144 mi
Engine	5	90,000 mi
Air bags: frontal	4	1,700 mi
Electronic stability control (ESC)	4	110,000 mi
Engine and engine cooling	4	60,000 mi
Fuel/propulsion system	4	80,000 mi
Latches/locks/linkages	4	24,000 mi
Structure: body: trunk lid	4	24,000 mi
Suspension: rear	4	4,900 mi
Tires	4	31,005 mi
Traction control system	4	53,000 mi
Engine and engine cooling: cooling system: radiator assembly	3	61,971 mi
Exterior lighting	3	88,000 mi
Power train: automatic transmission	3	800 mi
Power train: driveline	3	28,000 mi
Seat belts	3	69,500 mi
Unknown or other	3	74,500 mi
Air bags: frontal: sensor/control module	2	5,000 mi
Air bags: side/window	2	—
Electronic stability control: automatic (ASC)	2	7,400 mi
Engine and engine cooling: engine	2	40,000 mi
Exterior lighting: headlights: high/low beam dimmer switch	2	74,400 mi
Fuel system, gasoline	2	83,000 mi
Interior lighting	2	20,600 mi
Power train: manual transmission	2	15,000 mi
Seats	2	—
Service brakes, electric	2	75,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	2	20,000 mi
Service brakes, hydraulic: foundation components: master cylinder	2	11,750 mi
Suspension: front: control arm: lower ball joint	2	8,059 mi
Visibility/wiper	2	50,000 mi
Engine and engine cooling: cooling system	1	90,400 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys	1	5,808 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	990 mi
Equipment adaptive/mobility	1	—
Equipment: electrical: radio/tape deck/CD etc.	1	—
Exterior lighting: back up lights	1	75,000 mi
Exterior lighting: headlights	1	—
Fuel system, gasoline: delivery: fuel pump	1	6,250 mi
Fuel system, gasoline: storage: tank assembly	1	17,000 mi
Fuel system, other: storage: fuel gauge system	1	—
Latches/locks/linkages: trunk lid: lock	1	2,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	1	7,400 mi
Power train: automatic transmission: cooling unit and lines	1	61,971 mi
Power train: axle assembly: axle shaft	1	30,150 mi
Power train: axle assembly: axle shaft: seal	1	71,700 mi
Seat belts: rear/other	1	—
Service brakes, air: antilock	1	11,750 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	1	—
Steering: hydraulic power assist system	1	25,413 mi
Steering: linkages	1	65,000 mi
Steering: rack and pinion: rack	1	—
Structure	1	56,000 mi
Structure: body: bumpers	1	—
Structure: body: hatchback/liftgate	1	110,000 mi
Structure: body: roof and pillars	1	3,000 mi
Structure: frame and members	1	115,313 mi
Structure: frame and members: underbody shields	1	103,000 mi
Suspension: front	1	20,600 mi
Suspension: front: control arm: lower arm	1	65,000 mi
Suspension: front: wheel bearing	1	20,000 mi
Suspension: rear: springs	1	—
Tires: sidewall	1	—
Tires: tread/belt	1	—
Vehicle speed control: linkages	1	23,353 mi
Visibility: windshield	1	—
Wheels: lugs/nuts/bolts/studs	1	16,000 mi

The 2003 model has about half as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.