Recall campaign · NHTSA 14V394000

Electrical system: ignition

General Motors LLC filed this campaign with NHTSA on 2014-07-02.

Recall campaignNHTSA 14V394000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
554,328
Reported to NHTSA
2014-07-02
Owners notified
2014-09-15

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

15 model years across 2 models.

ModelYears on record
Cadillac CTS2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003
Cadillac SRX2006 2005 2004

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.