This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Manufacturer remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Safety risk
If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Manufacturer remedy
GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Air bags
23
70,482 mi
Power train
20
53,000 mi
Electrical system
18
45,000 mi
Engine
13
38,847 mi
Steering
11
32,200 mi
Exterior lighting
7
40,500 mi
Service brakes
6
20,000 mi
Vehicle speed control
6
18,932 mi
Seats
4
4,085 mi
Structure: body
4
30,000 mi
Unknown or other
4
2,700 mi
Electronic stability control (ESC)
3
55,000 mi
Tires
3
500 mi
Wheels
3
20,000 mi
Engine and engine cooling
2
1,747 mi
Fuel/propulsion system
2
33,000 mi
Power train: driveline: driveshaft
2
29,000 mi
Structure: body: door
2
55,000 mi
Suspension
2
20,180 mi
Back over prevention: warnings: external/pedestrian alert
The 2010 model has about 1.5 times as many complaints as this one. The 2012 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
