Known Recalls

Model year record

2017 Cadillac Escalade ESV

1 recall campaign on file for this model year. 70 owner complaints on file.

Recalls

Recall campaignNHTSA 16V651000

Seat belts: pretensioner

Component
Seat belts: pretensioner
Manufacturer
General Motors LLC
Vehicles affected
3,640,162
Reported to NHTSA
2016-09-08
Owners notified
2016-10-13

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety risk

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine1642,450 mi
Service brakes1318,000 mi
Power train1226,500 mi
Electrical system623,000 mi
Unknown or other646,000 mi
Suspension349,698 mi
Fuel/propulsion system2—
Steering2—
Structure: body231,768 mi
Air bags1—
Exterior lighting1—
Forward collision avoidance: automatic emergency braking1—
Seats12,000 mi
Service brakes, hydraulic: foundation components: master cylinder118,000 mi
Tires: sidewall1—
Visibility/wiper123,000 mi
Wheels142,450 mi

The 2016 model has 3 times as many complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.