Model year record

2019 Cadillac Escalade ESV

1 recall campaign on file for this model year. 91 owner complaints on file.

Recalls

Recall campaignNHTSA 18V673000

Seat belts: rear/other

Component: Seat belts: rear/other
Manufacturer: General Motors LLC
Vehicles affected: 15,800
Reported to NHTSA: 2018-09-26
Owners notified: 2018-11-07

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	38	23,000 mi
Power train	18	127,000 mi
Unknown or other	7	244 mi
Electrical system	6	—
Fuel/propulsion system	6	—
Electrical system: instrument panel: speedometer/odometer	2	237,000 mi
Engine and engine cooling	2	89,700 mi
Forward collision avoidance: adaptive cruise control	2	—
Seats	2	—
Service brakes	2	244 mi
Structure: body	2	—
Vehicle speed control	2	—
Back over prevention: warnings	1	—
Exterior lighting	1	—

The 2018 model has 2 times as many complaints as this one. The 2020 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.