Model year record

2018 Cadillac Escalade ESV

1 recall campaign on file for this model year. 43 owner complaints on file.

Recalls

Recall campaignNHTSA 18V673000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
General Motors LLC
Vehicles affected
15,800
Reported to NHTSA
2018-09-26
Owners notified
2018-11-07

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine17104,107 mi
Electrical system8
Seat belts4
Electrical system: instrument panel: speedometer/odometer2230,000 mi
Forward collision avoidance: automatic emergency braking2
Forward collision avoidance: warnings2
Power train2104,107 mi
Steering2
Unknown or other2
Suspension1
Suspension: front1

The 2017 model has about half as many complaints as this one. The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.