Fuel system, gasoline: storage: tank assembly: filler pipe and cap
Manufacturer
GENERAL MOTORS LLC
Vehicles affected
9,389
Reported to NHTSA
2012-08-08
Owners notified
2012-10-01
Defect description
General Motors (GM) is recalling certain model year 2003-2004 Chevrolet Express and GMC Savana vehicles, equipped with a left side cargo door, and originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Water and road contaminants may become trapped in the protective conduit that covers the fuel filler pipe and may cause the pipe to corrode.
Safety risk
Significant corrosion may allow fuel to leak during refueling, and in the presence of an ignition source; there is an increased risk of fire.
Manufacturer remedy
GM will notify owners, and dealers will install a new fuel filler neck, free of charge. The safety recall began on October 1, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546 and GMC at 1-866-996-9463.
ON CERTAIN FULL-SIZE PASSENGER, CARGO, OR CUTAWAY VANS, THE FRONT AND REAR SEAT BELT BUCKLES WILL NOT LATCH OR WILL NOT UNLATCH.
Safety risk
IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL INSPECT THE BUCKLES AND, IF FOUND TO BE INOPERATIVE, THE ENTIRE BUCKLE ASSEMBLY WOULD BE REPLACED. FOR BUCKLES FOUND TO BE OPERATIVE, DEALER WILL REPLACE ONLY THE UPPER BUCKLE COVER. THE RECALL WILL BE CONDUCTED IN PHASES. THE FIRST PHASE MAILING BEGAN DURING MARCH 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
CERTAIN EXTENDED AND REGULAR CAB PICKUP TRUCKS AND CARGO VANS CONVERTED TO COMPRESSED NATURAL GAS (CNG) FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, 'CHILD RESTRAINT ANCHORAGE SYSTEMS.' THESE VEHICLES HAVE ONE SEATING POSITION, THE CENTER REAR SEAT, EQUIPPED WITH CHILD RESTRAINT LOWER ANCHORAGES.
Safety risk
THE STANDARD REQUIRES CHILD SEAT LOWER ANCHORAGES IN TWO SEATING POSITIONS FOR VEHICLES WITH THREE REAR SEATING POSITIONS. THE STANDARD CAB AND CARGO VAN VEHICLES, WHICH ONLY HAVE FRONT SEATING POSITIONS, HAVE AN AIR BAG OFF SWITCH TO DISABLE THE FRONT PASSENGER AIR BAG AND DO NOT HAVE CHILD RESTRAINT LOWER ANCHORAGES IN THE PASSENGER SEAT. THE STANDARD REQUIRES PASSENGER SEAT CHILD SEAT LOWER ANCHORAGES IN VEHICLES WITH AN AIR BAG OFF SWITCH. HOWEVER, THE STANDARD DOES NOT REQUIRE VEHICLES WITH ONLY FRONT SEATING POSITIONS TO HAVE LOWER ANCHORAGE PROVISIONS IF THE VEHICLE IS NOT EQUIPPED WITH AN AIR BAG OFF SWITCH.
Manufacturer remedy
TO BRING THE STANDARD CAB AND CARGO VAN VEHICLES INTO COMPLIANCE, DEALERS WILL INJECT EPOXY INTO THE AIR BAG OFF SWITCH TO PREVENT AIR BAG ACTIVATION, RELOCATE THE SWITCH BEHIND THE INSTRUMENT PANEL AND THEN INSTALL A COVER OVER THE RESULTING OPENING. THE SUN VISOR LABEL AND OWNER'S MANUAL WILL ALSO BE CHANGED. THE CORRECTION FOR THE EXTENDED CAB VEHICLE WILL CONSIST OF CHANGING THE FRONT PASSENGER SEAT TO A SEAT THAT HAS CHILD RESTRAINT LOWER ANCHORAGES. THE RECALL BEGAN ON SEPTEMBER 9, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Safety risk
CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Manufacturer remedy
DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Safety risk
THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN VANS HAVE A CONDITION IN WHICH WATER MAY ENTER AND CORRODE THE REAR LICENSE PLATE LAMP SOCKET. IF THE LAMP SOCKET WERE TO CORRODE, THE REAR LICENSE PLATE LAMP MAY OPERATE INTERMITTENTLY OR NOT AT ALL, AND THE LEFT REAR TAIL LAMP MAY BECOME INOPERATIVE. THE TEMPERATURE OF THE LICENSE PLATE LAMP SOCKET COULD INCREASE TO THE POINT THAT IT MAY BEGIN TO SOFTEN AND MELT.
Safety risk
IF THE SOCKET ASSEMBLY WERE TO REACH THE POINT OF MELTING, THE OCCUPANTS OF THE VEHICLE MAY NOTICE AN ODOR AND SMOKE AT THE REAR DOORS OF THE VEHICLE. IF THIS ODOR AND SMOKE WERE IGNORED, THE PLASTIC COULD IGNITE AND A FIRE COULD OCCUR.
Manufacturer remedy
DEALERS WILL INSTALL A NEW SEALED REAR LICENSE PLATE LAMP SOCKET ASSEMBLY. OWNER NOTIFICATION BEGAN JULY 21, 2003. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
ON CERTAIN VANS WITH A GROSS VEHICLE WEIGHT OF LESS THAN 8,500 POUNDS, DURING A VEHICLE CRASH SUFFICIENT ENOUGH TO DEPLOY THE SAFETY BELT PRETENSIONER, THE FRONT SAFETY BELT BUCKLES MAY NOT RELEASE AFTER THE VEHICLE CRASH, OR ALTERNATELY MAY EJECT THE SAFETY BELT LATCH DURING THE VEHICLE CRASH.
Safety risk
THIS COULD RESULT IN INCREASED RISK OF PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL REPLACE THE FRONT DRIVER AND PASSENGER SIDE SAFETY BELT BUCKLE. OWNER NOTIFICATION BEGAN JUNE 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
ON CERTAIN VANS WITH AN 8,500 LB. OR 8,600 LB. GROSS VEHICLE WEIGHT RATING, THE NUT ATTACHING THE PITMAN ARM TO THE STEERING LINKAGE MAY NOT BE TIGHTENED ADEQUATELY RESULTING IN A POSSIBLE SEPARATION.
Safety risk
A SEPARATION COULD RESULT IN LOSS OF VEHICLE CONTROL, AND A CRASH COULD OCCUR WITH PRIOR WARNING.
Manufacturer remedy
DEALERS WILL TIGHTEN THE PITMAN ARM NUT TO THE PROPER SPECIFICATION. IF THE NUT IS MISSING, THE DEALER WILL INSTALL A NEW NUT AND TIGHTEN IT CORRECTLY. OWNER NOTIFICATION BEGAN DECEMBER 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
ON CERTAIN VANS, THE RIGHT-HAND TIE ROD END NUT MAY NOT BE TIGHTENED ADEQUATELY. THE NUT CAN LOOSEN RESULTING IN SEPARATION OF THE TIE ROD FROM THE STEERING KNUCKLE.
Safety risk
SEPARATION OF A TIE ROD CAN CAUSE UNEXPECTED VEHICLE STEERING IN SOME MANEUVERS AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING.
Manufacturer remedy
DEALERS WILL TIGHTEN THE TIE ROD END NUT AND, IF NECESSARY, REPLACE THE TIE ROD END. OWNER NOTIFICATION BEGAN NOVEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
CERTAIN VANS WERE BUILT WITHOUT A WHEEL BEARING ASSEMBLY RETAINING NUT, WHICH COULD LEAD TO A POSSIBLE BEARING SEPARATION.
Safety risk
IF THIS WERE TO OCCUR, THE AMBER-COLORED ABS TELL-TALE LAMP IN THE INSTRUMENT PANEL WOULD ILLUMINATE AND THE ABS SYSTEM WOULD BE DISABLED. THE DRIVER WOULD ALSO NOTICE A GRINDING NOISE, A DECREASE IN THE VEHICLE SPEED, AND THE STEERING WILL PULL IN THE DIRECTION OF THE AFFECTED BRAKE ASSEMBLY. THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE WHEEL BEARING ASSEMBLY. IF THE INSPECTION REVEALS A MISSING RETAINING NUT, THE WHEEL BEARING ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Service brakes, hydraulic: foundation components: disc: rotor
2
21,024 mi
Structure: body: door
2
—
Vehicle speed control
2
16,614 mi
Visibility: windshield wiper/washer
2
5,000 mi
Air bags
1
—
Electrical system: horn
1
36,800 mi
Engine and engine cooling
1
350 mi
Engine and engine cooling: cooling system: hoses/lines/piping/fittings
1
15,000 mi
Exterior lighting
1
—
Exterior lighting: turn signal
1
10,000 mi
Fuel system, gasoline: fuel injection system
1
49,750 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
1
—
Fuel system, other: storage: fuel gauge system
1
—
Latches/locks/linkages
1
—
Power train: axle hubs
1
36,900 mi
Seat belts: front: buckle assembly
1
22,366 mi
Seats: front assembly: recliner
1
8,569 mi
Service brakes, air: disc: rotor
1
18,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip
1
42,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
1
43,196 mi
Service brakes, hydraulic: pedals and linkages
1
8,569 mi
Steering
1
—
Steering: linkages: arm: idler and attachment
1
—
Steering: linkages: tie rod assembly
1
—
Steering: rack and pinion
1
—
Structure
1
—
Structure: body
1
69,000 mi
Structure: body: door: hinge and attachments
1
228,000 mi
Suspension
1
109,000 mi
Tires
1
—
Unknown or other
1
190,000 mi
Vehicle speed control: accelerator pedal
1
—
Visibility
1
43,899 mi
Wheels: hubcap/cover
1
50,625 mi
The 2002 model has roughly the same number of complaints as this one. The 2004 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.