Model year record

2014 Chevrolet Express

7 recall campaigns on file for this model year. 20 owner complaints on file.

Recalls

Recall campaignNHTSA 18V295000

Visibility: power window devices and controls

Component
Visibility: power window devices and controls
Manufacturer
General Motors LLC
Vehicles affected
207,483
Reported to NHTSA
2018-05-03
Owners notified
2018-08-10

Defect description

General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Safety risk

High electrical resistance can increase the risk of a fire.

Manufacturer remedy

GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

Recall campaignNHTSA 18V267000

Equipment

Component
Equipment
Manufacturer
General Motors LLC
Vehicles affected
6,154
Reported to NHTSA
2018-04-26
Owners notified
2018-06-11

Defect description

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Recall campaignNHTSA 16V184000

Tires: pressure monitoring and regulating systems

Component
Tires: pressure monitoring and regulating systems
Manufacturer
General Motors LLC
Vehicles affected
321
Reported to NHTSA
2016-04-01
Owners notified
2016-05-25

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Safety risk

Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

Recall campaignNHTSA 13V544000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
General Motors LLC
Vehicles affected
1,808
Reported to NHTSA
2015-10-30
Owners notified
2015-12-03

Defect description

General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.

Safety risk

Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.

Manufacturer remedy

GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.

Recall campaignNHTSA 14V614000

Electrical system

Component
Electrical system
Manufacturer
General Motors LLC
Vehicles affected
106,307
Reported to NHTSA
2014-10-01
Owners notified
2014-12-26

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Safety risk

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

Recall campaignNHTSA 14V500000

Fuel system, other

Component
Fuel system, other
Manufacturer
General Motors LLC
Vehicles affected
3,345
Reported to NHTSA
2014-08-13
Owners notified
2015-02-13

Defect description

General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.

Safety risk

A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.

Manufacturer remedy

GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.

Recall campaignNHTSA 14V117000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
General Motors LLC
Vehicles affected
303,013
Reported to NHTSA
2014-03-17
Owners notified
2014-05-19

Defect description

General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

Safety risk

In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags555,241 mi
Electrical system325,900 mi
Fuel/propulsion system325,900 mi
Visibility: power window devices and controls2
Electronic stability control (ESC)17,000 mi
Engine125,900 mi
Fuel system, other120,000 mi
Power train17,000 mi
Seat belts13,500 mi
Service brakes136,000 mi
Steering17,000 mi

The 2013 model has about half as many complaints as this one. The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.