Model year record

1997 Chrysler Concorde

2 recall campaigns on file for this model year. 189 owner complaints on file.

Recalls

Recall campaignNHTSA 04V021000

Power train: automatic transmission: lever and linkage: floor shift

Component
Power train: automatic transmission: lever and linkage: floor shift
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
2,315,768
Reported to NHTSA
2004-01-13
Owners notified
2004-06-14

Defect description

ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.

Safety risk

EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 98V184000

Fuel system, gasoline: fuel injection system

Component
Fuel system, gasoline: fuel injection system
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
722,600
Reported to NHTSA
1998-08-06
Owners notified
1999-01-11

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL RAIL O-RINGS AND REINFORCE THE OUTLET (PASSENGER) SIDE FUEL RAIL. VEHICLES SHOWING FUEL LEAKAGE ON THE OUTLET FUEL RAIL MUST HAVE THE OUTLET RAIL REPLACED WHICH INCLUDES CHANGING THE UPPER AND LOWER INJECTOR O-RINGS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train: automatic transmission916,000 mi
Air bags: frontal885,000 mi
Engine and engine cooling: engine838,000 mi
Service brakes, hydraulic: foundation components: disc: rotor8
Fuel system, gasoline: fuel injection system7
Service brakes, hydraulic: antilock/traction control/electronic limited slip770,000 mi
Engine and engine cooling6105,000 mi
Engine and engine cooling: cooling system580 mi
Engine and engine cooling: engine: gasoline5
Equipment: appliance: air conditioner5
Visibility: windshield5
Steering4115,000 mi
Steering: linkages: tie rod assembly4
Steering: rack and pinion471,904 mi
Structure420,015 mi
Structure: frame and members462,000 mi
Electrical system394,890 mi
Suspension3
Suspension: rear3
Unknown or other3
Air bags245,581 mi
Electrical system: 12V/24V/48V battery2
Electrical system: horn2
Electrical system: ignition296,000 mi
Electrical system: ignition: module2
Electrical system: wiring: interior/under dash2
Engine and engine cooling: exhaust system: emission control280 mi
Equipment: electrical2
Exterior lighting: headlights2
Exterior lighting: turn signal: flasher unit2
Fuel system, gasoline2100,000 mi
Fuel system, gasoline: fuel injection system: fuel rail242,000 mi
Fuel system, other2
Latches/locks/linkages: hood: latch2
Seat belts: front: retractor2174,000 mi
Service brakes, hydraulic: foundation components2
Structure: body: door2
Structure: body: hood2
Suspension: front2
Tires2
Visibility: windshield wiper/washer264,000 mi
Child seat: shell: booster1
Electrical system: alternator/generator/regulator1
Electrical system: ignition: anti-theft: control module1
Electrical system: ignition: switch1
Electrical system: wiring1
Electrical system: wiring: front underhood1
Electrical system: wiring: fuses and circuit breakers1
Engine and engine cooling: cooling system: radiator assembly1
Equipment160,000 mi
Equipment: electrical: radio/tape deck/CD etc.1
Exterior lighting: headlights: high/low beam dimmer switch1
Fuel system, gasoline: delivery1
Fuel system, gasoline: delivery: fuel pump1
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1
Fuel system, gasoline: fuel injection system: injectors1
Interior lighting1
Power train1
Power train: automatic transmission: park/neutral start interlock switch1
Power train: clutch assembly1
Seat belts1100,000 mi
Seat belts: rear/other136,000 mi
Seats1
Service brakes, hydraulic: foundation components: disc1
Service brakes, hydraulic: foundation components: disc: pads1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1
Service brakes, hydraulic: power assist: hydraulic1
Steering: hydraulic power assist system1
Steering: hydraulic power assist: hose, piping, and connections1
Steering: hydraulic power assist: pump152,000 mi
Steering: linkages1
Steering: rack and pinion: rack1
Structure: body: trunk lid1
Suspension: front: control arm: lower arm1
Suspension: multiple axle: torque arm1
Vehicle speed control170,000 mi
Vehicle speed control: accelerator pedal1
Vehicle speed control: cruise control1
Vehicle speed control: linkages1
Visibility1
Visibility: defroster/defogger/hvac system1
Visibility: power window devices and controls1
Visibility: sun/moon roof assembly1

The 1996 model has roughly the same number of complaints as this one. The 1998 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.