Known Recalls

Model year record

2004 Chrysler Concorde

1 recall campaign on file for this model year. 66 owner complaints on file.

Recalls

Recall campaignNHTSA 03V332000

Latches/locks/linkages: hood: latch

Component
Latches/locks/linkages: hood: latch
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
20,978
Reported to NHTSA
2003-09-08
Owners notified
2003-09-22

Defect description

ON CERTAIN PASSENGER VEHICLES, AN INTERNAL HOOD LATCH COMPONENT MAY HAVE BEEN MANUFACTURED WITH A CRACK, WHICH COULD PROPAGATE AND BREAK, ALLOWING THE PRIMARY/SECONDARY LATCH SPRING TO DISENGAGE.

Safety risk

THIS COULD RESULT IN LOSS OF BOTH PRIMARY AND SECONDARY HOOD LATCH FUNCTION, ALLOWING THE HOOD TO OPEN WITHOUT WARNING. THIS COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE LATCH ASSEMBLY. OWNER NOTIFICATION BEGAN ON SEPTEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system665,000 mi
Engine and engine cooling690,000 mi
Air bags568,000 mi
Engine and engine cooling: engine574,300 mi
Power train: automatic transmission3160,000 mi
Steering360,000 mi
Structure: body3155,000 mi
Engine225,000 mi
Exterior lighting225,000 mi
Power train263,100 mi
Seats244,000 mi
Suspension2—
Unknown or other280,000 mi
Wheels256,000 mi
Electrical system: wiring: interior/under dash11 mi
Engine and engine cooling: cooling system1—
Engine and engine cooling: exhaust system180,000 mi
Exterior lighting: turn signal1—
Fuel system, gasoline1—
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1189,000 mi
Fuel system, other: storage: tank assembly163,100 mi
Fuel/propulsion system191,000 mi
Latches/locks/linkages1—
Latches/locks/linkages: hood: latch171,519 mi
Seat belts1—
Service brakes, air1—
Steering: linkages163 mi
Structure: body: door143,000 mi
Structure: body: hood1—
Structure: body: trunk lid1—
Suspension: front: wheel bearing163,100 mi
Tires163,100 mi
Vehicle speed control1—
Visibility: defroster/defogger/hvac system163,100 mi
Visibility: rearview mirrors/devices120,000 mi

The 2003 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.