Known Recalls

Model year record

2002 Chrysler Concorde

1 recall campaign on file for this model year. 72 owner complaints on file.

Recalls

Recall campaignNHTSA 03V035000

Seats: front assembly: recliner

Component
Seats: front assembly: recliner
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,066,000
Reported to NHTSA
2003-02-05
Owners notified
2003-04-23

Defect description

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Safety risk

IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: engine1474,000 mi
Engine and engine cooling881,900 mi
Power train: automatic transmission462,000 mi
Air bags: frontal360,000 mi
Seats: front assembly: recliner353,000 mi
Service brakes, hydraulic323,616 mi
Air bags243,000 mi
Electrical system226,000 mi
Electrical system: 12V/24V/48V battery27,000 mi
Seat belts264,000 mi
Seats255,780 mi
Steering: linkages: tie rod assembly253,000 mi
Air bags: side/window1—
Electrical system: instrument cluster/panel155,000 mi
Electrical system: ignition134,000 mi
Electronic stability control (ESC)1216,000 mi
Engine and engine cooling: engine: gasoline1—
Engine and engine cooling: exhaust system: emission control131,954 mi
Fuel system, gasoline1—
Fuel/propulsion system1216,000 mi
Power train185,000 mi
Power train: automatic transmission: torque converter141,796 mi
Seat belts: front: anchorage1—
Seats: front assembly: power adjust153,000 mi
Steering1—
Steering: rack and pinion1101,000 mi
Structure1—
Structure: frame and members1—
Suspension1—
Suspension: front: macpherson strut113,000 mi
Suspension: rear1—
Vehicle speed control121,709 mi
Visibility: defroster/defogger/hvac system157,000 mi
Visibility: windshield1—
Wheels112,000 mi
Wheels: hub121,460 mi
Wheels: rim131,000 mi

The 2001 model has about half as many complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.