Model year record

2000 Dodge RAM 3500

1 recall campaign on file for this model year. 77 owner complaints on file.

Recalls

Recall campaignNHTSA 01V153000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
216,100
Reported to NHTSA
2001-05-08
Owners notified
2001-06-18

Defect description

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Safety risk

WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure780,000 mi
Power train: automatic transmission645,000 mi
Suspension: front6100,000 mi
Engine and engine cooling: engine: diesel5
Electrical system: alternator/generator/regulator3
Steering3137,000 mi
Suspension3
Electrical system: wiring: interior/under dash2105 mi
Engine and engine cooling: engine220,000 mi
Equipment2
Fuel system, diesel244,000 mi
Fuel system, other: storage: fuel gauge system2
Steering: steering wheel/handle bar2
Air bags1686,533 mi
Air bags: frontal1
Electrical system1
Electrical system: instrument cluster/panel1160,000 mi
Electrical system: wiring1
Electrical system: wiring: front underhood1
Engine198,000 mi
Engine and engine cooling: exhaust system1
Fuel system, gasoline: delivery187,285 mi
Fuel system, gasoline: delivery: fuel pump187,285 mi
Fuel system, other: delivery: fuel pump1
Fuel system, other: delivery: hoses, lines/piping, and fittings165,000 mi
Fuel system, other: fuel injection system171,000 mi
Power train1
Power train: driveline: driveshaft1
Power train: manual transmission183,800 mi
Seats: front assembly: seat heater/cooler1106,000 mi
Service brakes, hydraulic1132,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module124,000 mi
Service brakes, hydraulic: foundation components: disc1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1107,000 mi
Structure: body180,000 mi
Structure: frame and members1120,000 mi
Suspension: front: control arm: upper ball joint1105,000 mi
Suspension: front: wheel bearing1107,456 mi
Tires1
Trailer hitches1135,000 mi
Unknown or other1
Vehicle speed control1
Visibility: glass, side/rear1
Visibility: rearview mirrors/devices: exterior1

The 1999 model has about half as many complaints as this one. The 2001 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.