Model year record

2001 Dodge RAM 3500

1 recall campaign on file for this model year. 168 owner complaints on file.

Recalls

Recall campaignNHTSA 01V153000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
216,100
Reported to NHTSA
2001-05-08
Owners notified
2001-06-18

Defect description

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Safety risk

WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure23100,000 mi
Steering1130,000 mi
Fuel system, diesel857,000 mi
Air bags6136,000 mi
Power train: automatic transmission656,181 mi
Structure: body690,000 mi
Suspension: front639,000 mi
Service brakes, hydraulic550,126 mi
Suspension549,100 mi
Tires5118,700 mi
Unknown or other574,000 mi
Air bags: frontal4130,000 mi
Tires: sidewall4
Power train3150,000 mi
Service brakes, hydraulic: foundation components3
Steering: gear box (other than rack and pinion)3
Steering: hydraulic power assist system3
Vehicle speed control398,700 mi
Electrical system272,000 mi
Electrical system: wiring2
Engine and engine cooling245,000 mi
Engine and engine cooling: engine: gasoline2
Exterior lighting: headlights: high/low beam dimmer switch271,000 mi
Fuel/propulsion system2125,000 mi
Power train: manual transmission292,015 mi
Service brakes, hydraulic: foundation components: disc260,000 mi
Service brakes, hydraulic: foundation components: disc: rotor260,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings250,126 mi
Suspension: front: control arm: upper ball joint2184,000 mi
Trailer hitches2371,960 mi
Air bags: frontal: sensor/control module1
Electrical system: wiring: front underhood160,000 mi
Electrical system: wiring: fuses and circuit breakers123,000 mi
Electrical system: wiring: interior/under dash1
Electronic stability control: automatic (ASC)11 mi
Engine187,000 mi
Engine and engine cooling: engine1
Engine and engine cooling: engine: diesel1129,840 mi
Exterior lighting171,000 mi
Exterior lighting: headlights: switch1
Fuel system, gasoline: fuel injection system157,000 mi
Fuel system, gasoline: storage: tank assembly1
Fuel system, other: fuel injection system1170,000 mi
Power train: automatic transmission: lever and linkage: column shift133,096 mi
Power train: axle assembly1
Power train: driveline: differential unit117,500 mi
Seat belts: front115,000 mi
Seat belts: front: buckle assembly1
Seats1
Service brakes, air: antilock: interconnecting assembly(wiring)1105,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: foundation components: disc: pads1
Service brakes, hydraulic: foundation components: drum: drum160,000 mi
Service brakes, hydraulic: power assist: hydraulic1
Steering: column1
Steering: hydraulic power assist: pump1105,000 mi
Steering: linkages: tie rod assembly149,100 mi
Structure: frame and members1206,070 mi
Structure: frame and members: underbody shields1136,000 mi
Suspension: front: wheel bearing1100,000 mi
Vehicle speed control: cruise control1
Visibility: windshield160,000 mi
Wheels175,000 mi
Wheels: lugs/nuts/bolts/studs1
Wheels: rim1

The 2000 model has 2 times as many complaints as this one. The 2002 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.