Model year record

2002 Dodge RAM 3500

No recall campaigns on file for this model year. 59 owner complaints on file.

Recalls

No recall campaigns on file for this model year.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering7130,000 mi
Structure690,000 mi
Air bags417,000 mi
Power train426,239 mi
Fuel system, diesel370,000 mi
Structure: body350,000 mi
Suspension348,500 mi
Unknown or other310,000 mi
Fuel system, other: fuel injection system22,500 mi
Service brakes, hydraulic237,072 mi
Air bags: frontal: sensor/control module114,000 mi
Electrical system: wiring12,500 mi
Electrical system: wiring: interior/under dash114,000 mi
Engine1130,000 mi
Engine and engine cooling: engine1
Engine and engine cooling: engine: gasoline129,000 mi
Fuel system, diesel: storage: tank assembly1
Fuel system, gasoline: delivery1
Fuel system, gasoline: fuel injection system: injectors148,500 mi
Fuel system, other: delivery: fuel pump161,570 mi
Latches/locks/linkages181,000 mi
Power train: manual transmission1116,000 mi
Seat belts: front: retractor114,000 mi
Service brakes1
Service brakes, hydraulic: foundation components: disc: rotor1
Steering: linkages: tie rod assembly143,566 mi
Suspension: front137,072 mi
Suspension: front: control arm: upper ball joint145,000 mi
Tires181,000 mi
Tires: valve1
Trailer hitches1165,000 mi
Vehicle speed control1160,000 mi

The 2001 model has about a third as many complaints as this one. The 2003 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.