Model year record

2012 Ford Edge

3 recall campaigns on file for this model year. 1,521 owner complaints on file.

Recalls

Recall campaignNHTSA 14V393000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Ford Motor Company
Vehicles affected
83,250
Reported to NHTSA
2014-07-02
Owners notified
2014-08-04

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Safety risk

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Recall campaignNHTSA 14V002000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
Ford Motor Company
Vehicles affected
27,933
Reported to NHTSA
2014-01-06
Owners notified
2014-02-25

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Safety risk

A fuel leak in the presence of an ignition source may result in a fire.

Manufacturer remedy

Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Recall campaignNHTSA 12V438000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
Ford Motor Company
Vehicles affected
5,499
Reported to NHTSA
2012-09-07
Owners notified
2012-09-27

Defect description

Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Safety risk

A fuel leak in the presence of an ignition source may result in a fire.

Manufacturer remedy

Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system46648,000 mi
Service brakes26070,000 mi
Unknown or other18050,750 mi
Structure: body10648,000 mi
Exterior lighting8450,000 mi
Engine6358,919 mi
Structure: body: door5645,000 mi
Power train4849,032 mi
Fuel/propulsion system3360,000 mi
Electronic stability control (ESC)2878,218 mi
Latches/locks/linkages: doors: latch2845,236 mi
Service brakes, hydraulic22111,000 mi
Fuel system, gasoline1642,000 mi
Steering1657,432 mi
Vehicle speed control1548,000 mi
Latches/locks/linkages1045,000 mi
Visibility/wiper1024,500 mi
Air bags949,356 mi
Back over prevention8123,000 mi
Structure740,000 mi
Seat belts415,000 mi
Seats414,500 mi
Service brakes, hydraulic: foundation components: master cylinder4106,000 mi
Engine and engine cooling32,600 mi
Equipment adaptive/mobility337,200 mi
Visibility: sun/moon roof assembly336,000 mi
Wheels384,000 mi
Back over prevention: rearview system braking2
Back over prevention: sensing system: camera2109,000 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger298,260 mi
Forward collision avoidance: warnings2
Interior lighting225,000 mi
Suspension260,000 mi
Tires211,000 mi
Visibility226,000 mi
Back over prevention: camera system1
Back over prevention: warnings1
Electrical system: instrument cluster/panel1
Engine and engine cooling: engine: oil/lubrication: pump192,000 mi
Equipment: electrical: infotainment1
Equipment: electrical: navigational system(global positioning system)1
Latches/locks/linkages: doors: lock1220,000 mi
Power train: automatic transmission: gear position indication (PRNDL)127,865 mi
Seats: front assembly: head restraint1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module1
Service brakes, hydraulic: foundation components1
Service brakes, hydraulic: power assist1
Service brakes, hydraulic: power assist: electric: control module1114,000 mi
Service brakes, hydraulic: power assist: vacuum1
Tires: pressure monitoring and regulating systems1
Visibility: defroster/defogger/hvac system113,000 mi

The 2011 model has about half as many complaints as this one. The 2013 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.