Model year record

2014 Ford Edge

3 recall campaigns on file for this model year. 603 owner complaints on file.

Recalls

Recall campaignNHTSA 20V692000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Ford Motor Company
Vehicles affected
15,587
Reported to NHTSA
2020-11-10
Owners notified
2021-02-02

Defect description

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Safety risk

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Recall campaignNHTSA 15V005000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Ford Motor Company
Vehicles affected
54,543
Reported to NHTSA
2015-01-09
Owners notified
2015-02-27

Defect description

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Safety risk

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

Recall campaignNHTSA 14V393000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Ford Motor Company
Vehicles affected
83,250
Reported to NHTSA
2014-07-02
Owners notified
2014-08-04

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Safety risk

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other9949,000 mi
Service brakes6954,632 mi
Electrical system6450,000 mi
Power train5757,514 mi
Engine4749,000 mi
Back over prevention3098,000 mi
Fuel/propulsion system2355,000 mi
Steering1743,000 mi
Vehicle speed control1634,450 mi
Air bags1374,000 mi
Back over prevention: rearview system braking1365,000 mi
Structure: body1365,000 mi
Exterior lighting12800 mi
Seats1240,000 mi
Back over prevention: warnings11
Service brakes, hydraulic11100,000 mi
Visibility/wiper1110,000 mi
Electronic stability control (ESC)1070,000 mi
Wheels825,000 mi
Suspension734,000 mi
Back over prevention: sensing system: camera5
Engine and engine cooling587,000 mi
Fuel system, gasoline: fuel injection system: throttlebody/manifold566,000 mi
Fuel system, gasoline476,000 mi
Latches/locks/linkages4190,000 mi
Latches/locks/linkages: doors: latch455,000 mi
Structure: body: door450,000 mi
Visibility: sun/moon roof assembly480,000 mi
Seat belts3
Engine and engine cooling: exhaust system215 mi
Forward collision avoidance: automatic emergency braking2
Forward collision avoidance: warnings2
Lane departure: blind spot detection2
Visibility: defroster/defogger/hvac system22,000 mi
Back over prevention: camera system149,800 mi
Equipment adaptive/mobility12,300 mi
Forward collision avoidance: adaptive cruise control1
Power train: automatic transmission: lever and linkage: floor shift128,941 mi
Power train: axle assembly1
Structure1255 mi
Structure: body: roof and pillars1
Tires1
Visibility1
Visibility: defroster/defogger/hvac system: heater core1
Visibility: glass, side/rear12,217 mi
Visibility: windshield1295 mi

The 2013 model has about a fifth as many complaints as this one. The 2015 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.