Known Recalls

Model year record

2010 Ford Escape

3 recall campaigns on file for this model year. 3,252 owner complaints on file.

Recalls

Recall campaignNHTSA 16V777000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Ford Motor Company
Vehicles affected
329,265
Reported to NHTSA
2016-10-26
Owners notified
2017-11-06

Defect description

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

Recall campaignNHTSA 14V284000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Ford Motor Company
Vehicles affected
740,878
Reported to NHTSA
2014-05-29
Owners notified
2014-07-18

Defect description

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Safety risk

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Recall campaignNHTSA 10V222000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
19
Reported to NHTSA
2010-05-24
Owners notified
2010-05-28

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

Safety risk

A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

Manufacturer remedy

FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control55752,000 mi
Engine49752,000 mi
Power train49652,500 mi
Fuel/propulsion system44656,000 mi
Steering443114,173 mi
Electrical system21157,902 mi
Unknown or other9771,000 mi
Fuel system, gasoline6861,500 mi
Structure: body6268,000 mi
Service brakes4696,000 mi
Suspension36110,000 mi
Engine and engine cooling3249,523 mi
Visibility: glass, side/rear3042,500 mi
Visibility2925,400 mi
Electronic stability control (ESC)2763,410 mi
Visibility/wiper2369,000 mi
Power train: automatic transmission145,000 mi
Air bags1385,000 mi
Structure1153,000 mi
Seats980,000 mi
Structure: body: hatchback/liftgate942,500 mi
Structure: frame and members8100,000 mi
Wheels766,000 mi
Service brakes, hydraulic633,000 mi
Seat belts5100,000 mi
Exterior lighting492,000 mi
Steering: column4180,023 mi
Electrical system: instrument cluster/panel360,000 mi
Electrical system: ignition325,000 mi
Structure: body: tailgate318,000 mi
Visibility: sun/moon roof assembly39,700 mi
Visibility: windshield310,000 mi
Air bags: side/window21,128 mi
Electrical system: 12V/24V/48V battery23,950 mi
Fuel system, gasoline: storage2—
Interior lighting2100 mi
Structure: body: hatchback/liftgate: hinge and attachments290,000 mi
Suspension: front288 mi
Traction control system2177,000 mi
Visibility: defroster/defogger/hvac system241,900 mi
Visibility: power window devices and controls268,811 mi
Back over prevention: warnings1—
Electrical system: horn163,000 mi
Electrical system: software155,000 mi
Engine and engine cooling: cooling system15,000 mi
Engine and engine cooling: engine1—
Engine and engine cooling: exhaust system: emission control1—
Equipment14,100 mi
Equipment adaptive/mobility118,879 mi
Equipment: appliance: air conditioner1133,000 mi
Equipment: recreational vehicle/trailer: LPG systems1—
Forward collision avoidance: adaptive cruise control1—
Fuel system, gasoline: delivery: fuel pump175,000 mi
Fuel system, gasoline: storage: tank assembly1115,000 mi
Fuel system, other: delivery: fuel pump1—
Latches/locks/linkages185,000 mi
Latches/locks/linkages: hatchback/liftgate: lock143,000 mi
Power train: automatic transmission: torque converter1—
Power train: axle assembly: axle shaft: seal1—
Service brakes, hydraulic: pedals and linkages1—
Steering: electric power assist system132,500 mi
Steering: rack and pinion1112,067 mi
Structure: body: roof and pillars160,000 mi
Structure: frame and members: underbody shields1146,000 mi
Suspension: front: control arm15,842 mi
Tires14,100 mi
Tires: tread/belt139,022 mi
Vehicle speed control: accelerator pedal11,000 mi
Visibility: defroster/defogger/hvac system: fan/motor197,411 mi
Visibility: rear window wiper/washer18,100 mi

The 2009 model has about 1.5 times as many complaints as this one. The 2011 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.