Model year record

2012 Ford Escape

1 recall campaign on file for this model year. 821 owner complaints on file.

Recalls

Recall campaignNHTSA 16V777000

Fuel system, gasoline: delivery: fuel pump

Component: Fuel system, gasoline: delivery: fuel pump
Manufacturer: Ford Motor Company
Vehicles affected: 329,265
Reported to NHTSA: 2016-10-26
Owners notified: 2017-11-06

Defect description

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Steering	153	102,878 mi
Fuel/propulsion system	140	54,000 mi
Engine	72	40,000 mi
Vehicle speed control	70	43,050 mi
Power train	64	42,933 mi
Structure: body	55	50,000 mi
Unknown or other	45	46,000 mi
Electrical system	40	58,000 mi
Air bags	24	42,983 mi
Fuel system, gasoline	24	40,000 mi
Seat belts	18	56,000 mi
Service brakes	18	60,000 mi
Suspension	13	15,320 mi
Visibility/wiper	12	57,000 mi
Structure	8	88,000 mi
Electronic stability control (ESC)	6	64,000 mi
Engine and engine cooling	5	15,371 mi
Seats	5	23,000 mi
Latches/locks/linkages: doors: latch	4	25,000 mi
Visibility	4	200 mi
Visibility: glass, side/rear	3	50,000 mi
Exterior lighting	2	—
Fuel system, gasoline: delivery	2	—
Latches/locks/linkages	2	33,000 mi
Power train: automatic transmission	2	200 mi
Service brakes, hydraulic: pedals and linkages	2	77 mi
Structure: body: door	2	60,000 mi
Structure: frame and members	2	75,000 mi
Traction control system	2	113,000 mi
Electrical system: instrument cluster/panel	1	50,850 mi
Electrical system: 12V/24V/48V battery: cables	1	110,000 mi
Electrical system: wiring	1	51,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	51,000 mi
Equipment adaptive/mobility	1	17,532 mi
Equipment: appliance: air conditioner	1	13,000 mi
Fuel system, gasoline: delivery: fuel pump	1	—
Fuel system, gasoline: fuel injection system: throttlebody/manifold	1	54,206 mi
Latches/locks/linkages: hood: latch	1	140,000 mi
Latches/locks/linkages: tailgate: lock	1	—
Parking brake	1	170,000 mi
Power train: automatic transmission: internal: gears	1	70,000 mi
Seat belts: front: buckle assembly	1	75,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	1	116,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	1	13,420 mi
Steering: electric power assist system	1	9,300 mi
Suspension: front: control arm: lower arm	1	46,000 mi
Suspension: subframe/mounting bracket	1	120,000 mi
Tires	1	—
Visibility: windshield	1	50,000 mi
Wheels	1	58,483 mi
Wheels: lugs/nuts/bolts/studs	1	123,000 mi

The 2011 model has about half as many complaints as this one. The 2013 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.