Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Manufacturer remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Manufacturer remedy
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Safety risk
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Manufacturer remedy
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Safety risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Fiesta vehicles manufactured October 25, 2013, to February 27, 2014. Due to a manufacturing error, the fuel tank may leak.
Safety risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Ford has notified the affected owners. Dealers will replace the fuel tank, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S12.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Power train
206
27,000 mi
Engine
86
50,000 mi
Unknown or other
81
42,000 mi
Structure: body
58
44,000 mi
Electrical system
45
40,050 mi
Fuel/propulsion system
30
46,000 mi
Vehicle speed control
27
21,000 mi
Air bags
19
41,025 mi
Latches/locks/linkages
15
51,000 mi
Latches/locks/linkages: doors: latch
15
43,418 mi
Service brakes
12
32,180 mi
Electronic stability control (ESC)
11
43,000 mi
Steering
11
18,000 mi
Suspension
7
25,000 mi
Engine and engine cooling
6
77,000 mi
Seat belts
6
50,359 mi
Wheels
6
75,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)
4
55,000 mi
Power train: clutch assembly
4
5,405 mi
Exterior lighting
3
3,842 mi
Tires
3
672 mi
Visibility/wiper
3
23,000 mi
Engine and engine cooling: engine: engine control module (ECU/ECM)
2
69,000 mi
Fuel system, gasoline
2
36,999 mi
Power train: automatic transmission
2
35,000 mi
Service brakes, hydraulic
2
64,000 mi
Electrical system: horn
1
12,270 mi
Electrical system: software
1
10,000 mi
Engine and engine cooling: cooling system: radiator assembly
The 2013 model has about half as many complaints as this one. The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA26004Timing Belt Failure
Engine and engine cooling: engine: gasoline: belts and associated pulleys
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.