Model year record

2023 Ford Maverick Hybrid

1 recall campaign on file for this model year. 615 owner complaints on file.

Recalls

Recall campaignNHTSA 25V881000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component: Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer: Ford Motor Company
Vehicles affected: 87
Reported to NHTSA: 2025-12-18
Owners notified: 2026-02-12

Defect description

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	144	12,000 mi
Electrical system	111	9,000 mi
Engine	85	15,000 mi
Unknown or other	53	—
Service brakes	34	800 mi
Vehicle speed control	33	—
Forward collision avoidance: warnings	26	—
Fuel/propulsion system	20	—
Suspension	12	—
Forward collision avoidance: automatic emergency braking	11	—
Steering	10	—
Exterior lighting	9	5,500 mi
Visibility/wiper	8	—
Back over prevention: warnings	6	—
Wheels	5	—
Back over prevention	4	9,000 mi
Lane departure: assist	4	—
Structure: body	4	—
Tires	4	15,000 mi
Back over prevention: rearview system braking	3	—
Forward collision avoidance	3	10,000 mi
Structure	3	40,000 mi
Air bags	2	37,000 mi
Electrical system: 12V/24V/48V battery	2	7,000 mi
Engine and engine cooling	2	44,000 mi
Exterior lighting: tail lights	2	200 mi
Lane departure: warning	2	—
Seats	2	—
Service brakes, hydraulic	2	10,000 mi
Visibility	2	—
Visibility: windshield	2	—
Firerelated	1	4,000 mi
Forward collision avoidance: adaptive cruise control	1	—
Seat belts	1	—
Tires: sidewall	1	—
Vehicle speed control: accelerator pedal	1	30,700 mi

The 2022 model has about half as many complaints as this one. The 2024 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.