Known Recalls

Recall campaign · NHTSA 20V072000

Suspension: rear

Ford Motor Company filed this campaign with NHTSA on 2020-02-10.

Recall campaignNHTSA 20V072000

Suspension: rear

Component
Suspension: rear
Manufacturer
Ford Motor Company
Vehicles affected
211,207
Reported to NHTSA
2020-02-10
Owners notified
2020-10-28

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Safety risk

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

18 model years across 3 models.

ModelYears on record
Ford Flex2018 2017 2016 2015 2014 2013
Ford Taurus2018 2017 2016 2015 2014 2013
Lincoln MKT2018 2017 2016 2015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.