Model year record

2017 JAYCO TRAVEL TRAILER White Hawk

3 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 21V425000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Jayco, Inc.
Vehicles affected
87,649
Reported to NHTSA
2021-06-04
Owners notified
2021-08-03

Defect description

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall campaignNHTSA 17V290000

Interior lighting

Component
Interior lighting
Manufacturer
Jayco, Inc.
Vehicles affected
13,049
Reported to NHTSA
2017-05-01
Owners notified
2017-05-24

Defect description

Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.

Safety risk

The excessive heat from the LED ceiling lights may increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.

Recall campaignNHTSA 16V560000

Electrical system: integrated trailer brake control

Component
Electrical system: integrated trailer brake control
Manufacturer
Jayco, Inc.
Vehicles affected
3,085
Reported to NHTSA
2016-07-27
Owners notified
2016-08-03

Defect description

Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Safety risk

A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other22,500 mi
Service brakes12,500 mi
Structure: body14,000 mi
Wheels14,000 mi

The 2016 model has about half as many complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.