Model year record

2023 JAYCO TRAVEL TRAILER White Hawk

2 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 23V752000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Jayco, Inc.
Vehicles affected
168
Reported to NHTSA
2023-11-09
Owners notified
2023-11-30

Defect description

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco White Hawk travel trailers. A window may be incorrectly marked as an emergency exit.

Safety risk

An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.

Manufacturer remedy

Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901596.

Recall campaignNHTSA 22V659000

Equipment: appliance: refrigerator

Component
Equipment: appliance: refrigerator
Manufacturer
Jayco, Inc.
Vehicles affected
45
Reported to NHTSA
2022-08-31
Owners notified
2022-09-21

Defect description

Jayco, Inc. (Jayco) is recalling certain 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer.

Safety risk

In the event of a gas leak, gas can build up inside the concealed area, increasing the risk of a fire.

Manufacturer remedy

Dealers will reroute the refrigerator LP gas line, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901579.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility28,000 mi
Visibility: glass, side/rear28,000 mi

The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.