Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Safety risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.
Safety risk
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Air bags
18
74,000 mi
Structure: body
12
77,000 mi
Seat belts
11
74,000 mi
Fuel/propulsion system
10
80,000 mi
Unknown or other
9
77,390 mi
Electrical system
7
47,672 mi
Steering
6
75,489 mi
Suspension
6
42,000 mi
Vehicle speed control
6
75,489 mi
Engine
5
90,000 mi
Power train
4
100,000 mi
Service brakes
4
28,000 mi
Exterior lighting
2
62,000 mi
Seats
2
38,000 mi
Electronic stability control (ESC)
1
47,672 mi
Structure: frame and members
1
100,000 mi
Suspension: front: control arm: lower arm
1
36,554 mi
Suspension: front: control arm: lower ball joint
1
36,554 mi
Visibility/wiper
1
75,489 mi
Wheels
1
3,700 mi
The 2009 model has 2 times as many complaints as this one. The 2011 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.