Model year record

2020 Jeep Compass

1 recall campaign on file for this model year. 331 owner complaints on file.

Recalls

Recall campaignNHTSA 20V208000

Visibility: windshield wiper/washer: linkages

Component: Visibility: windshield wiper/washer: linkages
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 425,599
Reported to NHTSA: 2020-04-09
Owners notified: 2020-04-27

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Safety risk

Reduced visibility increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	99	8,000 mi
Electrical system	83	54,000 mi
Power train	38	35,000 mi
Unknown or other	36	700 mi
Steering	9	—
Vehicle speed control	9	8,000 mi
Service brakes	7	4,000 mi
Wheels	6	—
Fuel/propulsion system	5	4,021 mi
Suspension	5	65,870 mi
Visibility/wiper	5	19,126 mi
Back over prevention	4	40,000 mi
Air bags	3	35,000 mi
Engine and engine cooling	3	64,000 mi
Exterior lighting	3	—
Lane departure: blind spot detection	3	—
Tires	3	4,500 mi
Equipment: electrical: navigational system(global positioning system)	2	68,000 mi
Forward collision avoidance: automatic emergency braking	2	4,000 mi
Forward collision avoidance: warnings	2	4,000 mi
Electrical system: 12V/24V/48V battery	1	32,000 mi
Electronic stability control (ESC)	1	—
Forward collision avoidance	1	600 mi
Structure	1	65,870 mi

The 2019 model has about half as many complaints as this one. The 2021 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.