Model year record

2020 Jeep Compass

1 recall campaign on file for this model year. 265 owner complaints on file.

Jeep Compass, 2017–2026 generation
Pictured: the 2017–2026 generation. Alistair Fernandez, CC BY-SA 3.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 20V208000

Visibility: windshield wiper/washer: linkages

Component
Visibility: windshield wiper/washer: linkages
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
425,599
Reported to NHTSA
2020-04-09
Owners notified
2020-04-27

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Safety risk

Reduced visibility increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine795,000 mi
Electrical system6534,000 mi
Power train2935,000 mi
Unknown or other29700 mi
Steering8—
Service brakes74,000 mi
Vehicle speed control78,000 mi
Engine and engine cooling464,000 mi
Fuel/propulsion system44,021 mi
Suspension465,870 mi
Visibility/wiper419,126 mi
Wheels4—
Exterior lighting3—
Tires34,500 mi
Air bags235,000 mi
Back over prevention240,000 mi
Forward collision avoidance: automatic emergency braking24,000 mi
Forward collision avoidance: warnings24,000 mi
Lane departure: blind spot detection2—
Electrical system: 12V/24V/48V battery132,000 mi
Electronic stability control (ESC)1—
Equipment: electrical: navigational system(global positioning system)168,000 mi
Forward collision avoidance1600 mi
Structure165,870 mi

The 2019 model has about half as many complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Jeep Compass model years

All Jeep Compass recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.