Model year record

2011 Jeep Compass

3 recall campaigns on file for this model year. 289 owner complaints on file.

Recalls

Recall campaignNHTSA 16V668000

Seat belts: pretensioner

Component
Seat belts: pretensioner
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,435,625
Reported to NHTSA
2016-09-15
Owners notified
2017-08-15

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Safety risk

If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Recall campaignNHTSA 13V233000

Electrical system: software

Component
Electrical system: software
Manufacturer
Chrysler Group LLC
Vehicles affected
254,396
Reported to NHTSA
2013-06-04
Owners notified
2013-06-21

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

Safety risk

In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

Recall campaignNHTSA 11V315000

Steering: column

Component
Steering: column
Manufacturer
CHRYSLER GROUP LLC
Vehicles affected
11,096
Reported to NHTSA
2011-06-08
Owners notified
2011-07-04

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Safety risk

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Manufacturer remedy

DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train3676,000 mi
Engine3073,000 mi
Unknown or other2799,000 mi
Suspension26121,000 mi
Electrical system2156,000 mi
Steering1947,000 mi
Structure: body1898,000 mi
Air bags1748,000 mi
Vehicle speed control1573,000 mi
Fuel/propulsion system1170,000 mi
Electronic stability control (ESC)865,000 mi
Seat belts849,611 mi
Engine and engine cooling74,000 mi
Service brakes690,317 mi
Seats4
Visibility/wiper491,000 mi
Exterior lighting3121,000 mi
Fuel system, gasoline364,000 mi
Power train: automatic transmission370 mi
Structure398,500 mi
Wheels34,726 mi
Engine and engine cooling: engine270 mi
Structure: frame and members2105,000 mi
Tires: pressure monitoring and regulating systems242,000 mi
Air bags: frontal: driver clockspring/spiral cassette198,000 mi
Electrical system: horn198,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1117,000 mi
Forward collision avoidance: adaptive cruise control1
Seats: front assembly: head restraint174,519 mi
Service brakes, air: disc: rotor1129,000 mi
Service brakes, hydraulic13,600 mi
Structure: body: hatchback/liftgate12,195 mi
Tires122,000 mi
Visibility122,000 mi
Visibility: glass, side/rear12,195 mi

The 2010 model has 3 times as many complaints as this one. The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.