Model year record

2010 Mazda CX-9

6 recall campaigns on file for this model year. 197 owner complaints on file.

Recalls

Recall campaignNHTSA 19V782000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
69,879
Reported to NHTSA
2019-10-31
Owners notified
2019-12-03

Defect description

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

Recall campaignNHTSA 18V717000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
155,436
Reported to NHTSA
2018-10-12
Owners notified
2018-11-09

Defect description

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Recall campaignNHTSA 18V018000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
70,227
Reported to NHTSA
2018-01-09
Owners notified
2018-03-02

Defect description

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Recall campaignNHTSA 17V429000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
205,377
Reported to NHTSA
2017-06-29
Owners notified
2017-08-30

Defect description

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety risk

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Recall campaignNHTSA 15V451000

Suspension: front: control arm: lower ball joint

Component
Suspension: front: control arm: lower ball joint
Manufacturer
Mazda North American Operations
Vehicles affected
193,484
Reported to NHTSA
2015-07-20
Owners notified
2015-09-14

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Safety risk

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Recall campaignNHTSA 10V051000

Seats: front assembly: seat heater/cooler

Component
Seats: front assembly: seat heater/cooler
Manufacturer
MAZDA MOTOR CORP
Vehicles affected
12,300
Reported to NHTSA
2010-02-19
Owners notified
2010-03-09

Defect description

MAZDA IS RECALLING CERTAIN MODEL YEAR 2010 CX-9 VEHICLES EQUIPPED WITH ELECTRICALLY HEATED FRONT SEATS. THERE IS A POSSIBILITY UNDER EXTREMELY COLD CONDITIONS FOR THE SEAT HEATER CONTROL CIRCUIT TO OVERHEAT AND FAIL DUE TO INSUFFICIENT ELECTRICAL GROUNDING.

Safety risk

THIS MAY CAUSE BURN DAMAGE OF THE SEAT CUSHION SURFACE, OR A RISK OF SMOKE/FIRE.

Manufacturer remedy

DEALERS WILL INSTALL AN ADDITIONAL GROUND HARNESS ON THE SEAT HEATER CONTROL SYSTEM. THE SEAT HEATER CONTROL CIRCUIT WILL BE REPLACED IF NECESSARY AND/OR THE SEAT WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2010. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes7471,000 mi
Power train2176,000 mi
Engine1775,000 mi
Suspension15125,000 mi
Air bags1315,000 mi
Vehicle speed control819,000 mi
Electrical system644,521 mi
Unknown or other597,000 mi
Engine and engine cooling4127,422 mi
Steering475,000 mi
Wheels4125,000 mi
Exterior lighting360,000 mi
Seats345 mi
Service brakes, hydraulic3162,706 mi
Electronic stability control (ESC)2
Structure2
Structure: body297,000 mi
Traction control system21,600 mi
Engine and engine cooling: engine11,500 mi
Fuel system, gasoline144,521 mi
Fuel/propulsion system1128,000 mi
Latches/locks/linkages135,000 mi
Power train: transfer case (4-wheel drive)135,992 mi
Service brakes, hydraulic: pedals and linkages194,057 mi
Structure: body: door166,546 mi
Structure: body: hatchback/liftgate138,745 mi
Visibility/wiper1111,000 mi

The 2009 model has 3 times as many complaints as this one. The 2011 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.