Model year record

2020 Mazda CX-9

1 recall campaign on file for this model year. 43 owner complaints on file.

Recalls

Recall campaignNHTSA 21V750000

Seats: mid/rear assembly

Component: Seats: mid/rear assembly
Manufacturer: Mazda North American Operations
Vehicles affected: 8,648
Reported to NHTSA: 2021-09-27
Owners notified: 2021-11-04

Defect description

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Safety risk

A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

Manufacturer remedy

Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	8	2,200 mi
Electrical system	6	—
Fuel/propulsion system	6	—
Unknown or other	5	—
Service brakes	4	—
Forward collision avoidance: automatic emergency braking	3	—
Power train	3	14,000 mi
Air bags	2	130,000 mi
Back over prevention: warnings	2	—
Tires	2	—
Structure: body	1	—
Visibility/wiper	1	—

The 2019 model has about half as many complaints as this one. The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.