Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Safety risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Safety risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Safety risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.
Safety risk
IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Fuel/propulsion system
66
94,301 mi
Fuel system, gasoline
20
76,015 mi
Electrical system
19
116,000 mi
Seats
18
86,000 mi
Engine
13
108,000 mi
Wheels
10
25,000 mi
Air bags
9
107,000 mi
Unknown or other
8
46,402 mi
Structure: body
7
30,000 mi
Suspension
6
116,000 mi
Tires
6
20,800 mi
Visibility
6
—
Power train
5
62,500 mi
Seats: front assembly: seat heater/cooler
5
60,000 mi
Vehicle speed control
5
39,500 mi
Exterior lighting
4
79,500 mi
Service brakes
4
30,000 mi
Steering
4
50,000 mi
Visibility/wiper
3
107,000 mi
Visibility: sun/moon roof assembly
3
86,876 mi
Air bags: side/window
1
12,000 mi
Electrical system: instrument panel: fuel gauge
1
128,000 mi
Electrical system: starter assembly: solenoid
1
—
Engine and engine cooling: engine: gasoline: belts and associated pulleys
1
145,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
1
—
Fuel system, gasoline: storage: tank assembly
1
59,838 mi
Latches/locks/linkages
1
120,000 mi
Power train: driveline: differential unit
1
71,888 mi
Seat belts
1
147,000 mi
Service brakes, hydraulic
1
106,000 mi
Structure
1
—
Wheels: rim
1
18,000 mi
The 2007 model has about half as many complaints as this one. The 2009 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.