Known Recalls

Recall campaign · NHTSA 19V918000

Visibility: sun/moon roof assembly

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2019-12-20.

Recall campaignNHTSA 19V918000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
747,928
Reported to NHTSA
2019-12-20
Owners notified
2020-07-10

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Safety risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

79 model years across 25 models.

ModelYears on record
MERCEDES BENZ C2302007 2006 2005 2004 2003
MERCEDES BENZ C2402005 2004 2003 2002 2001
MERCEDES BENZ C2802007 2006
MERCEDES BENZ C3202005 2004 2003 2002 2001
MERCEDES BENZ C3502007 2006
MERCEDES BENZ CLK3202005 2004 2003
MERCEDES BENZ CLK3502009 2008 2007 2006
MERCEDES BENZ CLK5002006 2005 2004 2003
MERCEDES BENZ CLK552005
MERCEDES BENZ CLK5502009 2008 2007
MERCEDES BENZ CLS5002006
MERCEDES BENZ CLS5502009 2008 2007
MERCEDES BENZ E3202009 2008 2007 2006 2005 2004 2003
MERCEDES BENZ E4502006
MERCEDES BENZ E5002006 2005 2004 2003
MERCEDES BENZ E5502009 2008 2007
Mercedes-Benz AMG C322004 2003 2002
Mercedes-Benz AMG C552006 2005
Mercedes-Benz AMG CLK552004 2003
Mercedes-Benz AMG CLS552006
Mercedes-Benz AMG CLS632011 2010 2009 2008 2007
Mercedes-Benz AMG E552006 2005 2004 2003
Mercedes-Benz AMG E632009 2008 2007
Mercedes-Benz CLS5502011 2010
Mercedes-Benz E3502009 2008 2007 2006

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.