Model year record

2009 Mercedes-Benz E350

4 recall campaigns on file for this model year. 77 owner complaints on file.

Recalls

Recall campaignNHTSA 24V874000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
33,456
Reported to NHTSA
2024-11-19
Owners notified
2025-01-10

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Safety risk

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Recall campaignNHTSA 22V954000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
131,653
Reported to NHTSA
2022-12-23
Owners notified
2023-02-03

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Safety risk

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Recall campaignNHTSA 19V918000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
747,928
Reported to NHTSA
2019-12-20
Owners notified
2020-07-10

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Safety risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Recall campaignNHTSA 12V264000

Suspension: rear

Component
Suspension: rear
Manufacturer
MERCEDES-BENZ USA, LLC.
Vehicles affected
3,613
Reported to NHTSA
2012-06-12
Owners notified
2012-09-07

Defect description

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Safety risk

IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel/propulsion system2798,000 mi
Air bags626,370 mi
Engine545,000 mi
Fuel system, gasoline545,000 mi
Seats437,770 mi
Seat belts326,370 mi
Suspension392,715 mi
Electrical system245,000 mi
Electrical system: instrument panel: speedometer/odometer2200,000 mi
Fuel system, gasoline: delivery: fuel pump266,500 mi
Power train2157,382 mi
Service brakes286,345 mi
Structure21,000 mi
Wheels23,300 mi
Exterior lighting1
Fuel system, gasoline: storage: tank assembly1
Seats: front assembly: power adjust138,000 mi
Seats: front assembly: seat heater/cooler1120,160 mi
Steering1157,382 mi
Structure: body1
Tires120,996 mi
Unknown or other1
Visibility/wiper1
Visibility: sun/moon roof assembly1150,000 mi

The 2008 model has about a third as many complaints as this one. The 2010 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.