Model year record

2024 Mercedes-Benz Sprinter 2500

4 recall campaigns on file for this model year. 31 owner complaints on file.

Recalls

Recall campaignNHTSA 25V725000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
366
Reported to NHTSA
2025-10-24
Owners notified
2025-12-17

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

Safety risk

Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

Manufacturer remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

Recall campaignNHTSA 25V609000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
4
Reported to NHTSA
2025-09-12
Owners notified
2025-12-18

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Safety risk

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Recall campaignNHTSA 25V135000

Parking brake

Component
Parking brake
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
88
Reported to NHTSA
2025-02-28
Owners notified
2025-04-30

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Safety risk

Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Recall campaignNHTSA 24V517000

Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle

Component
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
1,232
Reported to NHTSA
2024-07-09
Owners notified
2024-08-23

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Safety risk

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other6
Service brakes55,000 mi
Electrical system4
Seat belts4
Power train3
Engine2
Forward collision avoidance: automatic emergency braking2
Fuel/propulsion system2
Visibility: rearview mirrors/devices: exterior2
Service brakes, air: antilock: ABS warning light15,000 mi

The 2023 model has roughly the same number of complaints as this one. The 2025 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.