Model year record

2025 Mercedes-Benz Sprinter 2500

1 recall campaign on file for this model year. 7 owner complaints on file.

Recalls

Recall campaignNHTSA 25V712000

Forward collision avoidance: sensing system: radar

Component
Forward collision avoidance: sensing system: radar
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
16
Reported to NHTSA
2025-10-17
Owners notified
2025-11-21

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

Safety risk

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other2—
Equipment: other: labels1—
Power train1—
Steering1—
Structure: body1—
Suspension1—

The 2024 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Mercedes-Benz Sprinter 2500 model years

All Mercedes-Benz Sprinter 2500 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.