Known Recalls

Model year record

2007 MERCURY Mariner

2 recall campaigns on file for this model year. 41 owner complaints on file.

Recalls

Recall campaignNHTSA 15V606000

Power train: automatic transmission: gear position indication (PRNDL)

Component
Power train: automatic transmission: gear position indication (PRNDL)
Manufacturer
Ford Motor Company
Vehicles affected
57
Reported to NHTSA
2015-09-29
Owners notified
2015-10-23

Defect description

Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

Safety risk

If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

Recall campaignNHTSA 14V526000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Ford Motor Company
Vehicles affected
70,209
Reported to NHTSA
2014-09-03
Owners notified
2014-10-30

Defect description

Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

Safety risk

If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1184,735 mi
Engine857,000 mi
Electrical system675,000 mi
Vehicle speed control: accelerator pedal317,000 mi
Air bags2150 mi
Suspension217,000 mi
Electrical system: instrument cluster/panel1150 mi
Engine and engine cooling184,735 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys117,000 mi
Seat belts1100,000 mi
Service brakes, hydraulic163,329 mi
Steering149,845 mi
Tires: valve1—
Unknown or other1196,000 mi
Vehicle speed control163,329 mi

The 2006 model has about half as many complaints as this one. The 2008 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.