Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Safety risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Safety risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Vehicle speed control
66
50,000 mi
Steering
63
115,437 mi
Engine
62
52,000 mi
Fuel/propulsion system
58
48,592 mi
Power train
57
52,000 mi
Electrical system
29
58,000 mi
Unknown or other
12
75,000 mi
Structure: body
8
110,000 mi
Electronic stability control (ESC)
6
76,000 mi
Fuel system, gasoline
6
37,950 mi
Service brakes
5
80,000 mi
Exterior lighting
4
32,000 mi
Air bags
3
7,290 mi
Power train: automatic transmission
3
7,678 mi
Visibility: glass, side/rear
3
30,000 mi
Engine and engine cooling
2
41,220 mi
Suspension
2
—
Visibility/wiper
2
92,000 mi
Air bags: frontal: sensor/control module
1
6,500 mi
Electrical system: 12V/24V/48V battery
1
120,000 mi
Fuel system, gasoline: delivery
1
—
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
—
Seat belts
1
102,000 mi
Steering: column
1
28,000 mi
Vehicle speed control: accelerator pedal
1
33,985 mi
Visibility
1
20,000 mi
Visibility: rear window wiper/washer: motor
1
—
Visibility: sun/moon roof assembly
1
115,000 mi
Wheels
1
—
The 2009 model has roughly the same number of complaints as this one. The 2011 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.