Model year record

2003 Mitsubishi Outlander

6 recall campaigns on file for this model year. 149 owner complaints on file.

Recalls

Recall campaignNHTSA 16V458000

Suspension: front: control arm: lower arm

Component
Suspension: front: control arm: lower arm
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
194,674
Reported to NHTSA
2016-06-23
Owners notified
2016-09-14

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Safety risk

A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Manufacturer remedy

MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

Recall campaignNHTSA 04V428000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
MITSUBISHI CARIBBEAN
Vehicles affected
100,432
Reported to NHTSA
2004-09-01

Defect description

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

Safety risk

THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Manufacturer remedy

MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.

Recall campaignNHTSA 04V197000

Trailer hitches

Component
Trailer hitches
Manufacturer
MITSUBISHI MOTORS NORTH AMERICA, INC.
Vehicles affected
2,175
Reported to NHTSA
2004-04-26
Owners notified
2004-05-28

Defect description

CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.

Safety risk

OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.

Manufacturer remedy

OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.

Recall campaignNHTSA 04V067000

Equipment: other: owners/service/other manual

Component
Equipment: other: owners/service/other manual
Manufacturer
MITSUBISHI MOTORS NORTH AMERICA, INC.
Vehicles affected
134,000
Reported to NHTSA
2004-02-11
Owners notified
2004-03-29

Defect description

CERTAIN SPORT UTILITY AND PASSENGER VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER'S MANUAL DOES NOT CONTAIN A STEP-BY-STEP DESCRIPTION FOR HEADREST ADJUSTMENT WHEN INSTALLING A CHILD RESTRAINT SYSTEM (CRS) TETHER STRAP.

Safety risk

IF THE TETHER STRAP IS IMPROPERLY INSTALLED TO THE TETHER ANCHOR, THE CHILD SAFETY SEAT MAY NOT BE SUFFICIENT RESTRAINED. IN THE EVENT OF A CRASH, THE CHILD COULD BE INJURED.

Manufacturer remedy

A LETTER OUTLINING THE PROBLEM WILL BE SENT TO OWNERS ALONG WITH A STICKER CONTAINING THE CORRECT INSTRUCTIONS AS WELL AS INSTRUCTIONS ON WHERE TO AFFIX THE STICKER IN THE OWNER'S MANUAL. THE RECALL BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.

Recall campaignNHTSA 03V194000

Electrical system: wiring: interior/under dash

Component
Electrical system: wiring: interior/under dash
Manufacturer
MITSUBISHI AMERICA
Vehicles affected
43,649
Reported to NHTSA
2003-05-20
Owners notified
2003-06-23

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, WATER COULD ENTER THE FRONT FLOORBOARD AREA FROM OPENINGS IN THE SIDE SILL OR UPPER DASH AREA. THIS WATER COULD COLLECT UNDER THE SEAT AND CAUSE ELECTRICAL CORROSION TO OCCUR IN THE HARNESS CONNECTORS THAT CONTAIN THE WIRING FOR THE SEAT BELT PRE-TENSIONER, SIDE AIR BAG IMPACT SENSOR, AND STOP LAMPS.

Safety risk

ELECTRICAL CORROSION OF THE HARNESS COULD CAUSE THE SEAT BELT PRE-TENSIONER TO MALFUNCTION, THE SIDE AIR BAG NOT TO DEPLOY AND/OR THE BRAKE LAMPS NOT TO ILLUMINATE OR TO FALSELY ILLUMINATE.

Manufacturer remedy

DEALERS WILL INSPECT THE SIDE SILLS AND DASH PANEL FOR OPENINGS THAT MAY ALLOW WATER LEAKAGE INTO THE VEHICLE CABIN. IN ADDITION TO SEALING ANY OPENINGS THAT MAY BE FOUND, THE WIRING CONNECTORS WILL BE INSPECTED FOR SIGNS OF ELECTRICAL CORROSION. THE FLOOR HARNESS WILL BE REPLACED IF IT HAS ANY SIGNS OF WATER DAMAGE OR ELECTRICAL CORROSION. OWNER NOTIFICATION BEGAN JUNE 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AMERICA AT 1-800-222-0037 OR MITSUBISHI CARIBBEAN AT 1-787-251-8715.

Recall campaignNHTSA 03V028000

Vehicle speed control

Component
Vehicle speed control
Manufacturer
MITSUBISHI AMERICA
Vehicles affected
31,000
Reported to NHTSA
2003-01-30
Owners notified
2003-01-29

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, DURING EXTREMELY LOW TEMPERATURE CONDITIONS, ICE CAN BUILD UP INSIDE THE ENGINE THROTTLE VALVE. THIS ICE BUILD-UP COULD CAUSE THE ACCELERATOR PEDAL TO STICK OR NOT TO RETURN TO IDLE AFTER ACCELERATING.

Safety risk

FAILURE TO RETURN TO IDLE COULD RESULT IN A VEHICLE CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL REPROGRAM THE ENGINE CONTROL COMPUTER TO ELIMINATE THIS CONDITION. OWNER NOTIFICATION BEGAN ON JANUARY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension20104,000 mi
Exterior lighting1250,000 mi
Steering108,000 mi
Electrical system582,000 mi
Suspension: rear530,000 mi
Unknown or other510,000 mi
Visibility/wiper5103,700 mi
Air bags482,000 mi
Engine and engine cooling: cooling system467,500 mi
Exterior lighting: headlights475,000 mi
Seat belts482,000 mi
Vehicle speed control444,725 mi
Air bags: frontal3
Engine320,000 mi
Engine and engine cooling: engine380,000 mi
Equipment360,000 mi
Fuel/propulsion system398,000 mi
Suspension: front31,000 mi
Visibility: defroster/defogger/hvac system381,000 mi
Electrical system: wiring221,000 mi
Electrical system: wiring: interior/under dash270,200 mi
Engine and engine cooling25,000 mi
Engine and engine cooling: cooling system: fan212,245 mi
Exterior lighting: headlights: concealment devices235,000 mi
Fuel system, gasoline2110,000 mi
Latches/locks/linkages: doors: latch221,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip2100 mi
Steering: linkages21 mi
Structure267,384 mi
Structure: body280,000 mi
Air bags: side/window121,000 mi
Engine and engine cooling: cooling system: radiator assembly146,570 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1100 mi
Equipment: electrical1
Exterior lighting: brake lights121,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1
Power train12,000 mi
Power train: automatic transmission197,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)1103,800 mi
Power train: automatic transmission: torque converter153,794 mi
Power train: driveline: constant velocity joint1100,000 mi
Power train: manual transmission: shift pattern indicator1
Seat belts: front: retractor121,000 mi
Seat belts: rear/other130,000 mi
Service brakes, hydraulic: foundation components: disc: pads1100 mi
Steering: linkages: tie rod assembly145,432 mi
Steering: rack and pinion: rack132,000 mi
Structure: frame and members: underbody shields182,000 mi
Suspension: front: control arm: upper arm1
Tires: sidewall135,500 mi
Visibility175,000 mi
Visibility: sun/moon roof assembly1100,000 mi
Visibility: windshield wiper/washer1
Wheels1

The 2004 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.