Model year record

2024 Mitsubishi Outlander

1 recall campaign on file for this model year. 83 owner complaints on file.

Recalls

Recall campaignNHTSA 25V369000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
198,940
Reported to NHTSA
2025-06-02
Owners notified
2025-06-30

Defect description

Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system95,000 mi
Service brakes8
Power train7
Unknown or other7
Engine645,000 mi
Fuel/propulsion system6
Seat belts63,000 mi
Forward collision avoidance: automatic emergency braking4
Forward collision avoidance: warnings4
Steering38 mi
Back over prevention245,000 mi
Back over prevention: sensing system: camera2
Electrical system: instrument cluster/panel245,000 mi
Exterior lighting2
Forward collision avoidance23,000 mi
Forward collision avoidance: adaptive cruise control2
Structure24,000 mi
Tires227,126 mi
Vehicle speed control2
Wheels2
Lane departure: lane keep: automatic steering120,000 mi
Suspension18 mi
Vehicle speed control: accelerator pedal15,000 mi

The 2023 model has about half as many complaints as this one. The 2025 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.