Model year record

2004 Mitsubishi Outlander

4 recall campaigns on file for this model year. 73 owner complaints on file.

Recalls

Recall campaignNHTSA 16V458000

Suspension: front: control arm: lower arm

Component
Suspension: front: control arm: lower arm
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
194,674
Reported to NHTSA
2016-06-23
Owners notified
2016-09-14

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Safety risk

A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Manufacturer remedy

MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

Recall campaignNHTSA 04V428000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
MITSUBISHI CARIBBEAN
Vehicles affected
100,432
Reported to NHTSA
2004-09-01

Defect description

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

Safety risk

THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Manufacturer remedy

MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.

Recall campaignNHTSA 04V197000

Trailer hitches

Component
Trailer hitches
Manufacturer
MITSUBISHI MOTORS NORTH AMERICA, INC.
Vehicles affected
2,175
Reported to NHTSA
2004-04-26
Owners notified
2004-05-28

Defect description

CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.

Safety risk

OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.

Manufacturer remedy

OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.

Recall campaignNHTSA 03V429000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
MITSUBISHI MOTORS NORTH AMERICA, INC.
Vehicles affected
394
Reported to NHTSA
2003-11-03
Owners notified
2003-11-14

Defect description

ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.

Safety risk

IF THIS OCCURS DURING SEVERE WEATHER AND DURING VEHICLE'S HIGH-SPEED OPERATION, THE DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD LEAD TO A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE ETACS MODULE. OWNER NOTIFICATION BEGAN NOVEMBER 14, 2003. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-800-981-0452.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension16135,000 mi
Structure: body7169,214 mi
Air bags4155,000 mi
Engine and engine cooling: engine424,084 mi
Exterior lighting419,000 mi
Steering42,000 mi
Power train: automatic transmission334,400 mi
Air bags: frontal250,300 mi
Electrical system2500 mi
Engine2105,000 mi
Engine and engine cooling249,300 mi
Fuel system, gasoline249,300 mi
Service brakes2105,000 mi
Suspension: front: control arm: lower arm2
Suspension: rear240,000 mi
Vehicle speed control235,000 mi
Air bags: side/window139,000 mi
Equipment149,300 mi
Exterior lighting: hazard flashing warning lights: unit139,000 mi
Exterior lighting: headlights: concealment devices1
Fuel/propulsion system169,000 mi
Seat belts150,300 mi
Seat belts: rear/other120,500 mi
Steering: hydraulic power assist system1200 mi
Structure: frame and members1
Tires122,000 mi
Unknown or other1
Visibility169,156 mi
Visibility: windshield wiper/washer1500 mi

The 2003 model has about half as many complaints as this one. The 2005 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.