Model year record

2004 Nissan Murano

4 recall campaigns on file for this model year. 853 owner complaints on file.

Recalls

Recall campaignNHTSA 09V169000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
362,891
Reported to NHTSA
2009-05-19
Owners notified
2009-08-24

Defect description

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Safety risk

ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Recall campaignNHTSA 06V048000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
203,000
Reported to NHTSA
2006-02-13
Owners notified
2006-03-20

Defect description

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Safety risk

IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Recall campaignNHTSA 06V003000

Fuel system, gasoline: storage: tank assembly

Component
Fuel system, gasoline: storage: tank assembly
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
205,000
Reported to NHTSA
2006-01-10
Owners notified
2006-03-20

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Safety risk

A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Recall campaignNHTSA 05V319000

Electrical system: alternator/generator/regulator

Component
Electrical system: alternator/generator/regulator
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
125,466
Reported to NHTSA
2005-07-14
Owners notified
2005-08-01

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Safety risk

IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility12260,000 mi
Seats9283,904 mi
Power train88106,000 mi
Electrical system6290,000 mi
Electrical system: alternator/generator/regulator4818,000 mi
Power train: automatic transmission4867,000 mi
Latches/locks/linkages4565,000 mi
Engine44120,000 mi
Vehicle speed control32120,650 mi
Unknown or other29127,212 mi
Engine and engine cooling2054,000 mi
Steering18117,500 mi
Fuel system, gasoline1479,000 mi
Structure: body1483,292 mi
Suspension14113,000 mi
Fuel/propulsion system12130,000 mi
Visibility/wiper9102,000 mi
Service brakes, hydraulic841,000 mi
Engine and engine cooling: engine715,500 mi
Service brakes7109,000 mi
Structure740,000 mi
Air bags675,000 mi
Electrical system: 12V/24V/48V battery624,500 mi
Electronic stability control (ESC)6140,000 mi
Fuel system, gasoline: storage: tank assembly615,000 mi
Seat belts660,000 mi
Power train: transfer case (4-wheel drive)567,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys458,000 mi
Steering: hydraulic power assist system44,800 mi
Structure: body: door460,000 mi
Wheels4122,000 mi
Exterior lighting: headlights3
Power train: driveline372,000 mi
Vehicle speed control: accelerator pedal346,890 mi
Engine and engine cooling: cooling system246,025 mi
Engine and engine cooling: cooling system: hoses/lines/piping/fittings233,347 mi
Engine and engine cooling: exhaust system2115,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe239,000 mi
Forward collision avoidance: automatic emergency braking2
Latches/locks/linkages: doors: latch2
Power train: automatic transmission: control module (TCM/PCM/TECM)224,000 mi
Seats: front assembly: power adjust2500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip22,000 mi
Steering: hydraulic power assist: hose, piping, and connections2700 mi
Steering: hydraulic power assist: pump215 mi
Structure: frame and members253,000 mi
Tires29,700 mi
Air bags: frontal133,000 mi
Air bags: side/window133,000 mi
Electrical system: ignition: anti-theft: control module117,600 mi
Electrical system: ignition: switch114,500 mi
Electrical system: wiring: front underhood1
Electrical system: wiring: interior/under dash17,300 mi
Equipment adaptive/mobility1137,000 mi
Equipment: appliance: air conditioner141,854 mi
Exterior lighting1140,985 mi
Fuel system, gasoline: fuel injection system139,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap190,000 mi
Fuel system, other1
Fuel system, other: storage: tank assembly: pressure relief devices1500 mi
Latches/locks/linkages: hatchback/liftgate: lock13,000 mi
Parking brake1500 mi
Power train: driveline: differential unit1160,000 mi
Seat belts: rear/other1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light16,500 mi
Service brakes, hydraulic: foundation components: disc: rotor1
Service brakes, hydraulic: pedals and linkages1
Structure: body: tailgate: hinge and attachments136,752 mi
Structure: frame and members: underbody shields1124,000 mi
Suspension: front164,000 mi
Tires: pressure monitoring and regulating systems16,000 mi
Visibility: defroster/defogger/hvac system: heater core131,650 mi
Visibility: windshield wiper/washer117,000 mi
Wheels: lugs/nuts/bolts/studs15 mi

The 2003 model has roughly the same number of complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.