Known Recalls

Model year record

2019 Nissan Murano

1 recall campaign on file for this model year. 69 owner complaints on file.

Recalls

Recall campaignNHTSA 19V654000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Nissan North America, Inc.
Vehicles affected
1,228,830
Reported to NHTSA
2019-09-12
Owners notified
2019-11-11

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

The lack of an image in the back-up camera display increases the risk of a crash.

Manufacturer remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other127,500 mi
Forward collision avoidance: automatic emergency braking75,000 mi
Air bags64,000 mi
Forward collision avoidance: warnings55,000 mi
Service brakes5—
Vehicle speed control53,076 mi
Exterior lighting3—
Structure: body3—
Forward collision avoidance248,000 mi
Fuel system, gasoline237,000 mi
Lane departure: lane keep: steering assist248,000 mi
Seat belts268,000 mi
Service brakes, hydraulic: foundation components: disc: rotor2—
Visibility/wiper22,035 mi
Back over prevention125,500 mi
Electrical system1—
Engine13,076 mi
Equipment118,000 mi
Equipment: electrical: radio/tape deck/CD etc.1—
Lane departure: blind spot detection1—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light1—
Suspension120,000 mi
Vehicle speed control: cruise control1—
Visibility1—
Wheels1—

The 2018 model has about a third as many complaints as this one. The 2020 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.