Model year record

2002 OLDSMOBILE Silhouette

2 recall campaigns on file for this model year. 102 owner complaints on file.

Recalls

Recall campaignNHTSA 04V597000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
717,302
Reported to NHTSA
2004-12-22
Owners notified
2005-05-31

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Safety risk

IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 02V222000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
133,221
Reported to NHTSA
2002-08-09
Owners notified
2002-08-15

Defect description

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Safety risk

PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Manufacturer remedy

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Latches/locks/linkages: doors: latch61,000 mi
Structure: body: door639,000 mi
Power train: automatic transmission563,000 mi
Seats: front assembly: seat heater/cooler539,000 mi
Electrical system464,442 mi
Suspension: front: hub426,222 mi
Suspension: front: wheel bearing426,222 mi
Engine and engine cooling317,000 mi
Equipment339,000 mi
Fuel system, gasoline364,442 mi
Seat belts327,600 mi
Tires310,843 mi
Air bags: side/window226,000 mi
Back over prevention: warnings: external/pedestrian alert2300 mi
Engine and engine cooling: cooling system21,000 mi
Equipment: appliance: air conditioner264,442 mi
Exterior lighting: headlights21,000 mi
Exterior lighting: turn signal265,000 mi
Fuel/propulsion system290,000 mi
Power train: axle hubs239,000 mi
Service brakes, hydraulic275,900 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip240,000 mi
Suspension: front263,000 mi
Unknown or other247,000 mi
Visibility: power window devices and controls239,000 mi
Air bags1
Electronic stability control (ESC)1143,000 mi
Engine1143,000 mi
Engine and engine cooling: engine164,442 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe139,000 mi
Equipment: electrical125,000 mi
Exterior lighting163,000 mi
Exterior lighting: brake lights1
Exterior lighting: tail lights146,800 mi
Fuel system, other: storage: fuel gauge system176,000 mi
Latches/locks/linkages112,000 mi
Power train164,442 mi
Seats1
Seats: front assembly: head restraint1
Service brakes, air: antilock: ABS warning light139,000 mi
Service brakes, electric1
Steering: linkages: tie rod assembly141,500 mi
Structure: body: door: hinge and attachments1
Structure: body: roof and pillars178 mi
Suspension1
Suspension: rear: springs: air suspension system139,000 mi
Tires: tread/belt133,803 mi
Vehicle speed control1
Vehicle speed control: accelerator pedal175,900 mi
Visibility: defroster/defogger/hvac system136,000 mi
Visibility: glass, side/rear11,000 mi
Wheels: lugs/nuts/bolts/studs1

The 2001 model has roughly the same number of complaints as this one. The 2003 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.