Recall campaign · NHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Chrysler (FCA US LLC) filed this campaign with NHTSA on 2015-07-23.

Recall campaignNHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Component
Equipment: electrical: radio/tape deck/CD etc.
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,416,903
Reported to NHTSA
2015-07-23
Owners notified
2015-08-25

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

28 model years across 13 models.

ModelYears on record
Chrysler 2002015
Chrysler 3002015
Dodge Challenger2015
Dodge Charger2015
Dodge Durango2015 2014
Dodge Viper2015 2014 2013
Jeep Cherokee2015 2014
Jeep Grand Cherokee2015 2014
Ram 15002015 2014 2013
Ram 25002015 2014 2013
Ram 35002015 2014 2013
Ram 45002015 2014 2013
Ram 55002015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.