Model year record

2016 Ram Promaster City

3 recall campaigns on file for this model year. 36 owner complaints on file.

Recalls

Recall campaignNHTSA 17V824000

Equipment

Component
Equipment
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
61,791
Reported to NHTSA
2017-12-21
Owners notified
2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 17V601000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
11,288
Reported to NHTSA
2017-09-26
Owners notified
2017-11-17

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Safety risk

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Recall campaignNHTSA 16V253000

Electrical system: software

Component
Electrical system: software
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
6,422
Reported to NHTSA
2016-04-28
Owners notified
2016-06-20

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety risk

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system846,453 mi
Engine733,000 mi
Power train738,000 mi
Unknown or other347,365 mi
Electronic stability control (ESC)22,500 mi
Vehicle speed control227,000 mi
Electrical system: instrument cluster/panel18,200 mi
Engine and engine cooling1
Exterior lighting1
Exterior lighting: turn signal168,000 mi
Seat belts129,328 mi
Structure: body127,000 mi
Wheels127,000 mi

The 2015 model has roughly the same number of complaints as this one. The 2017 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.