Known Recalls

Model year record

2019 Ram Promaster City

1 recall campaign on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 21V728000

Exterior lighting: turn signal

Component
Exterior lighting: turn signal
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
23,853
Reported to NHTSA
2021-09-21
Owners notified
2021-10-28

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags12,900 mi
Electrical system1—
Electrical system: instrument cluster/panel1225 mi
Steering13,500 mi
Structure120,000 mi

The 2018 model has about a quarter as many complaints as this one. The 2020 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.